ONLINE BOOKING TERMS AND CONDITIONS
Please read these Online Booking Terms and Conditions carefully. You will be required to confirm that you have read, understood, and accepted them before your booking can be confirmed.
ONLINE BOOKING PROCESS
The online booking process consists of the following steps:
Step 1: Selection of Service
When completing our booking forms, you will be asked to select your preferred boat cruise type. Please choose the option that best suits your needs.
If you are looking for a custom experience or do not find a suitable option, please contact us directly via email (available in the website footer) or by phone.
Step 2: Offer Creation
Based on the information you provide, Elite Yacht Charters Algarve will issue an offer by email where applicable.
An offer is legally defined as:
A selected boat category
A chosen duration
Any selected optional extras
A quoted rate, of which 50% is required as a prepayment
Step 3: Offer Acceptance
You will be required to provide the necessary details and confirm that all contact information, boat details, and selected dates are correct before proceeding.
Step 4: Booking Confirmation
You will then be asked to formally confirm acceptance of the offer.
It is the customer’s responsibility to ensure all boat details, pricing, and optional extras are correct before confirming the booking.
Step 5: Booking Notification
Once confirmed, Elite Yacht Charters Algarve will issue a booking confirmation (where applicable). This confirmation will include all reservation details.
RESERVATION DETAILS
Booking Dates
Bookings can be accepted for same-day or next-day departures, as well as up to 12+ months in advance, subject to availability.
Minimum Rental Duration
The standard minimum rental duration is 2 hours.
Maximum Rental Duration
Longer charter durations (beyond the standard 7–9 hours per day) may be arranged upon request. Please contact Elite Yacht Charters Algarve directly.
MODIFICATION & CANCELLATION POLICY
Changes to Reservations
Reservations may be modified or cancelled within 48 hours of the original booking confirmation, subject to availability.
To modify or cancel a booking, you must contact Elite Yacht Charters Algarve customer service directly by phone and provide:
Booking confirmation ID
Renter’s name
Booking details
Cancellation Fees
More than 48 hours before departure: 20% cancellation fee
Less than 48 hours before departure: 100% cancellation fee (no refund)
Important:
We always aim to assist our customers wherever possible. If you believe you may need to cancel, please contact us as soon as possible so we can try to find a suitable solution.
GUARANTEED RESERVATION POLICY
If the booked vessel cannot be provided during the guaranteed period, Elite Yacht Charters Algarve will contact you and offer:
A suitable alternative vessel, or
An alternative date, subject to agreement
In the event of accident or damage prior to departure, a fair solution will be arranged.
FLIGHT OR TRAIN DELAYS
If the renter is delayed due to flight, train, or travel issues, it is the renter’s sole responsibility to inform Elite Yacht Charters Algarve as soon as possible.
FAILURE TO COLLECT
Failure to arrive at the scheduled departure time without prior notification will result in full cancellation with no refund.
Elite Yacht Charters Algarve reserves the right to allocate the vessel to another booking.
FAILURE TO RETURN
Failure to return the vessel at the agreed check-in time will result in additional charges. These charges will be determined and applied by the local Elite Yacht Charters Algarve representative.
REQUESTS FOR INFORMATION
For any questions or additional information regarding your booking, please contact Elite Yacht Charters Algarve using the contact details provided on Luxury Boats Algarve, Boat Charter Algarve, or within your booking confirmation.
RATES
Your charter quote includes boat rental only and typically covers:
Boat hire (including applicable discounts or special offers)
Fuel for the trip
Two professional skippers
Onboard drinks (Cava, wine, beer, soft drinks, and water)
Additional Charges
Extra costs may apply for:
Food catering
Special requests
Optional equipment or upgrades
Please contact Elite Yacht Charters Algarve directly to confirm pricing for any additional services.
PAYMENT, METHODS OF PAYMENT & DEPOSIT TERMS
Payment Terms
50% of the total charter price is required to secure the booking
The remaining balance must be paid no later than 48 hours prior to departure
A booking is not secured until the 50% deposit has been received
Accepted Payment Methods
Bank Transfer
Bank details will be provided in your booking confirmation.
The renter is responsible for:
Ensuring the correct amount is transferred (including any exchange rate differences)
Providing proof of payment
Confirming funds have been received by Elite Yacht Charters Algarve prior to the charter.
Credit / Debit Cards
We accept Visa and Mastercard, subject to the limits set by your card issuer.
A legal processing fee of up to 2% may apply to card payments.
ELITE CHARTERS ALGARVE
Luxury Yacht Hire In The Algarve
(+351) 965 656 675 (Custo de chamada para a rede móvel nacional)
info@elitechartersalgarve.com
www.elitechartersalgarve.com
Marina de Vilamoura, Loja 11-12 Cais Q, Quarteira, 8125-409, Portugal
THE ELITE DIFFERENCE
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For Compliments and Complaints Click HERE or Visit : Livro de Reclamações Entidade de Resolução Alternativa de Litígios de Consumo: CIMAAL Morada: Avª. 5 de Outubro, nº. 55, R/C Dtº. 8000-075 Faro, Portugal Telefone: +351 289 823 135 (Custo de chamada para a rede fixa nacional) E-mail: info@consumoalgarve.pt